Terms of Use & Sale
Last Updated: August 21, 2026
Welcome to the official website of Chronic E (“we,” “us,” or “our”). These Terms of Use & Sale (“Terms”) govern your access to and use of this website, including purchases of merchandise, music, digital products, tickets, and other products or services offered through the website.
By accessing this website or making a purchase, you agree to these Terms. If you do not agree, please do not use the website.
1. Intellectual Property
Unless otherwise stated, all original content appearing on this website—including music, recordings, lyrics, videos, photographs, artwork, logos, graphics, designs, written material, artist branding, and other creative works—is owned by or licensed to Chronic E and is protected by applicable intellectual property laws.
You may view and access website content for personal, non-commercial purposes.
You may not reproduce, distribute, sell, modify, publish, upload, commercially exploit, or otherwise use protected content without prior written authorization from the applicable rights holder.
Nothing on this website grants you ownership of, or a license to commercially exploit, Chronic E’s intellectual property unless expressly stated in writing.
2. Music, Audio & Video
Music, videos, and other media made available through this website are intended for personal listening or viewing unless a separate license expressly states otherwise.
Purchasing or downloading music does not transfer ownership of the underlying recording, composition, lyrics, artwork, or other intellectual property.
Unless separately authorized, you may not redistribute, resell, upload, reproduce, publicly exploit, license, or commercially use music obtained through this website.
Any use of Chronic E’s music for sampling, synchronization, commercial media, advertising, film, television, games, or other licensed purposes requires appropriate permission from the applicable rights holders.
3. Merchandise & Physical Products
Product descriptions, photographs, sizing information, availability, and pricing are provided as accurately as reasonably possible.
Actual colors or appearance may vary depending on screens, manufacturing processes, and other factors.
We reserve the right to modify products, prices, descriptions, quantities, or availability at any time and to limit or cancel orders when reasonably necessary, including in cases of suspected fraud, pricing errors, inventory issues, or unauthorized resale activity.
4. Orders & Payment
By placing an order, you represent that the information you provide is accurate and that you are authorized to use the selected payment method.
Prices, applicable taxes, shipping charges, and other fees will be presented during checkout where applicable.
Payment processing may be handled by third-party payment providers. Their own terms and privacy practices may also apply.
An order confirmation does not necessarily constitute final acceptance of an order. We reserve the right to cancel or refund an order when reasonably necessary.
5. Shipping & Delivery
Shipping estimates are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
We are not responsible for delays caused by shipping carriers, weather, customs, incorrect customer information, or circumstances reasonably outside our control.
Customers are responsible for providing a complete and accurate shipping address.
If a package is returned because an incorrect or incomplete address was supplied, additional shipping charges may apply before the order is resent.
6. Returns, Exchanges & Refunds
Unless a different policy is displayed with a particular product, requests concerning eligible physical merchandise should be submitted within 14 days of confirmed delivery.
Items must generally be unused, unworn, unwashed, and returned in their original condition.
Original shipping charges are generally non-refundable unless the product was defective, damaged, incorrect, or otherwise required by applicable law.
Customers should contact us before returning merchandise so that return instructions can be provided.
Final-sale, personalized, made-to-order, intimate, or limited-release merchandise may be non-returnable where permitted by law if clearly identified as such before purchase.
Nothing in this policy limits consumer rights that cannot legally be waived.
7. Damaged, Defective or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us promptly using the contact information provided on this website.
We may request photographs or other reasonable information necessary to verify the issue and determine an appropriate replacement, refund, or other resolution.
8. Digital Products
Because digital products can generally be accessed or downloaded immediately, digital sales are final once the product has been delivered or made accessible, except where the file is defective, inaccessible due to an issue on our end, the product materially differs from its description, or a refund is otherwise required by law.
Purchasing a digital product grants only the rights expressly described with that product. Unless expressly licensed otherwise, digital products are for the purchaser’s personal use and may not be copied for redistribution, resold, shared publicly, or commercially exploited.
9. Tickets & Events
Tickets or event-related purchases may be subject to additional terms established by the venue, promoter, ticketing provider, or event organizer.
Event dates, locations, performers, and schedules may change. Refund eligibility for canceled, postponed, or rescheduled events will be determined by the applicable ticket or event policy and applicable law.
10. Promotions & Discount Codes
Promotional offers and discount codes may be subject to expiration dates, eligibility requirements, product exclusions, and other conditions.
Unless otherwise stated, promotions have no cash value and may not be combined with other offers.
11. Prohibited Conduct
You may not use this website to:
- Violate applicable laws or regulations.
- Infringe intellectual property or other legal rights.
- Attempt unauthorized access to accounts, systems, or restricted areas.
- Introduce malicious software or intentionally interfere with website operation.
- Commit or attempt fraud.
- Scrape, reproduce, or commercially exploit website content without authorization.
12. Third-Party Services & Links
This website may integrate or link to third-party services such as streaming platforms, social media networks, payment processors, shipping providers, ticketing platforms, and other websites.
Those services operate under their own terms and privacy policies. We are not responsible for third-party websites, services, content, or practices except to the extent required by applicable law.
13. Disclaimer
We make reasonable efforts to maintain accurate and functional website content, but the website and its content are provided on an “as available” basis to the extent permitted by law.
We do not guarantee uninterrupted or error-free access.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Chronic E and parties involved in operating this website will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products and services offered through it.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
15. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how personal information may be collected, used, disclosed, and protected.
16. Changes to These Terms
We may update these Terms periodically to reflect changes to the website, products, services, business practices, or applicable requirements.
The updated version will display a revised “Last Updated” date. Continued use of the website after an update constitutes acceptance to the extent permitted by law.
17. Contact
Questions regarding orders, licensing, permissions, intellectual property, or these Terms may be submitted through the official contact information provided on this website.
© 2026 Chronic E. All Rights Reserved.
